Services for physically challenged people

Services provided for physically challenged people at the «Kazan Arena» Stadium during 2018 FIFA World Cup Russia™:

1. Audio-descriptive commentary devices for blind and partially sighted football fans

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  • You can get the device for temporary use at two info points of the Stadium: Sector 110 (South-West Stand) and Sector C128 (North-East Stand).
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  • Show your ticket and the FAN ID to receive the device.
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  • The device must be returned to the info points immediately after the match.

2. Wheelchair lending service

The wheelchairs are provided free of charge at the Mobility Support Centres upon the presentation of the FAN ID and the match ticket:

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  • Near the Gate 1 from Chistopolskaya St.
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  • Near the Gate 6 from Yamasheva St.
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  • Near the parking zone for physically challenged people on Gavrilova St.

The wheelchair must be returned to the Mobility Support Centre right after the match.

 

 

3. Special entrances

A special route line dedicated for physically challenged people at the each entrance ensures an easier and faster security check-up.

4. Golf carts for physically challenged people run from the security screening point to the special lift.

5. Lifts for physically challenged people

During the FIFA World Cup™ matches, 3 lifts for physically challenged people will be operating at the Kazan Arena Stadium.

6. Volunteers help

If desired, a volunteer can accompany the spectator from the entrance to the seat at the stands.

7. Special space

Special space for physically challenged people and a person accompanying them are located on the 3rd floor.